Introduction
Welcome to FUTUREGRID’s refund policy page. We value our customers and strive to provide a transparent and satisfactory shopping experience. Please read our refund policy carefully to understand our processes.
Refund Eligibility
To be eligible for a refund, the following conditions must be met:
- The item must be unused and in the same condition that you received it.
- The item must be in its original packaging.
- A receipt or proof of purchase is required.
Refund Process
To initiate a refund, please follow these steps:
- Contact our support team at [email protected] with your order details.
- Our team will guide you through the return process.
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Refunds
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then, contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund yet, please contact us at [email protected].
Shipping
To return your product, you should mail your product to: 123 Technology Drive, Future City, AS 67890. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.